Here’s what some of our other customers had to say:

April 2017
five stars

The communication is fantastic, I have never had a problem with the agents at all.
Luke is great, he responds immediately to any problems I raise.

Miss Hughes, a happy tenant

five stars

They did what we asked for, and seemed to get us the tenants we wanted to
Other companies did not do as good a job or follow criteria. Bannisters managed to get the next door property rented out too; they have a good idea of requirements.
Luke did a very good job and kept us informed, we would definitely recommend.

Mr Slay, a happy landlord

five stars

We were happy with the service, and have been happy with Bannisters since moving in as they have been helpful in helping us sort out issues.

Mrs Neal, a happy tenant

five stars

Everything is good with the overall service from Bannisters. I have been using them for four to five years now, and so it was a good transition with this tenancy. Luke has been very good.

Mr Thakhar, a happy tenant

five stars

Jane was fantastic, she really went out of her way to help us. She really helped us get what we needed, and we are now making the house a home.
I cannot thank Jane enough!!

Mr Winstone, a happy tenant

March 2017
five stars

Everything seems to be going well. Chris, Stacey and the rest of the team have been helpful throughout the process.

Mrs Walker, a happy landlord

five stars

I’m happy with the service received from the lettings team, and happy with the contact I have had with Alastair Worby.

Mr Mander, a happy landlord

five stars

The service has been very friendly and efficient. We’re happy with the contact we have had with Leah.

Mr Robb, a happy landlord

five stars

I felt that the team at Bannisters did a really good job of setting us up after we moved in. The inventory was very detailed, and the overall moving in process was very good.

Mr Monakhov, a happy tenant

five stars

The service has been good, contact and communication has been very good, they are all very conscientious. Alistair and the rest of the team have all provided a very good service.

Mr Wooding, a happy tenant

five stars

The service has been good, the agents have been very efficient, I am very satisfied with the service. Luke has been very helpful.

Mr Zhao, a happy tenant

February 2017
five stars

You provided excellent customer service, follow through and were really accommodating.

Mr Garcia, a happy tenant

five stars

Luke was awesome, he really helped with the paperwork and was quick with everything.

Miss Knotts, a happy tenant

five stars

Luke was our main contact and he was always variable and extremely attentive. I couldn’t have asked for more.

Gama, a happy tenant

five stars

The level of customer service was good and the whole process was really smooth.

Mr Sheikh, a happy tenant

five stars

Everything was fine, we are really happy with the property.

Miss Balogh, a happy tenant

January 2017
five stars

All is going really well at the moment, the service is good!

Mr Rixon, a happy landlord

five stars

The team did an absolutely great job, and it all went very smoothly! Paula did the checkout, then Luke set up the new tenancy and kept us up to speed with it; Cally-Anne helped out too.

Mr Earle, a happy landlord

five stars

The service was really good overall and everything went smoothly. It was really quick and the property was great on move in.

Mr Spinu, a happy tenant

November 2016
five stars

The service received has been great, I have mainly dealt with Stacey and Sam.

Mrs Ragley, a happy landlord

five stars

All went really well for me. Stacey and Leah in the front office are fantastic. Stacey is a very warm character, she is very positive and reassuring. and keeps everything running smoothly. Whenever I ask Leah questions, she always gets onto things as soon as possible.

Mr Smith, a happy landlord

five stars

Everything is perfect and I am very happy with the service. I have spoken mostly with Paula and another Property Manager.

Mr Itskos, a happy tenant

five stars

The overall tenancy is going fine and the property is great so far. The team are always very helpful; Beverley used to be my main contact but Hayley is more the main contact at the moment. Both have been very helpful and informative.

Miss Bedeau, a happy tenant

five stars

All is wonderful with the property and the tenancy. We have had two inspections now. Whenever there are issues, they are resolved within 24-36 hours.
I am very impressed!

Mr Champman, a happy tenant

October 2016
five stars

I am very happy with the team and feel that they do a very good job for me.

Ms Brandao, a happy tenant

five stars

I have always used Bannisters since purchasing my apartment. I have never had any issues or problems, and find that the agents always keep in touch with me. I find the fee reasonable too, and would not change from using Bannisters.

Mrs Davis, a happy landlord

five stars

Everything is perfect and I am very happy with the service. I have spoken mostly with Paula and another Property Manager.

Mr Itskos, a happy tenant

five stars

The overall tenancy is going fine and the property is great so far. The team are always very helpful; Beverley used to be my main contact but Hayley is more the main contact at the moment. Both have been very helpful and informative.

Miss Bedeau, a happy tenant

five stars

All is wonderful with the property and the tenancy. We have had two inspections now. Whenever there are issues, they are resolved within 24-36 hours.
I am very impressed!

Mr Champman, a happy tenant

September 2016
five stars

The service has been great overall, and the client has had no problems what so ever. The staff within the branch are all great, and keep me updated, and I am very impressed with everything.

Mr Dilworth, a happy landlord

five stars

I have always had good service, from Bannisters. I have been renting out the property for about seven years now.Sam sorts things out for me, and I am more than happy with the contact and communication.

Mrs Frith, a happy landlord

five stars

Hayley and the team are very quick at dealing with things. If there are any issues, which there has been recently, they contact regularly with phone and email. I also find them very cheerful, which is a really good thing. Hayley and Glenda have been very helpful.

Mr Rice, a happy tenant

five stars

The service is brilliant, and the staff are what make it so good. I have always been able to contact the property management team whenever I have needed to

Mr Byrne, a happy tenant

five stars

The team at Bannisters have been very good. The responses and feedback were always quick with the initial issues. It is Glenda who I correspond with mainly and then she passes things on to the appropriate person for me.

Mrs Danila, a happy tenant

five stars

I have used Bannisters for a number of years now, and feel they do a good job for me. I have not been overly impressed with other estate agents in the area.
Overall, I feel the team look after my properties well- myself and my husband have three properties between us that we use Bannisters for.

I am happy with the contact and communication.

Miss Earle, a happy landlord

August 2016
five stars

I was very pleased with the service and any contact I have had from all the agents, including; Stacey, Sophie, Luke and Leah. They are all just really efficient, very good at their jobs , and I have had no problems.

Mrs Morrow, a happy landlord

five stars

I have three property’s with you and my account manager is Stacey, and she is brilliant. She answers all the questions I have perfectly, and is always there whenever I need her. Also she finds good tenants every time, really couldn’t speak highly enough of her.

Mrs Jones, a happy landlord

five stars

The service has been really good, the team always reply to my inquiries, all my questions were able to be answered.

Miss Neacsu, a happy tenant

five stars

I would definitely recommend you. The service provided is very efficient and I like Simon and his methods of doing things – he always gets back to me, and all of the team are extremely helpful.

Miss Cullinane, a happy landlord

five stars

Everything seems to be working better than I expected, we have been with you for around 20 years and I am not thinking about leaving. I would definitely recommend the service. I’ve mainly dealt with Rob and Glenda and their great!

Mrs Chandler, a happy landlord

five stars

I’ve had no problems, it was all quite easy and straightforward. The staff at the office were very efficient and always on hand to help when I had any queries.

Miss Lisok, a happy tenant

five stars

Everything has been great, the team provide really quick responses and the property is great.

Ms Gordon, a happy tenant

five stars

The team I worked with was really kind and explained everything property. It was a really positive experience and I had no problems what so ever.

Mr Angelo, a happy tenant

July 2016
five stars

It was all very quick and easy; the process was easy. I found the staff were all very helpful.

Mr Hendrick, a happy tenant

five stars

Luke was my main staff member in charge; he was very nice, and the communication and contact good. The overall service from Bannisters was good, and there are no complaints at all.

Mr Gugu, a happy tenant

five stars

Everything was fine with the service, with no complaints, and I have nothing bad to say about anything with Bannisters. The lettings procedure was fast and easy, and Luke as an agent was perfect!

Miss Skamvougera, a happy tenant

five stars

The whole experience with using Bannisters was amazing, and the staff very pleasant. Everything went really smoothly all the way through, and I was very impressed and happy with everything. The communication from head office, and the check-in were fantastic, and I would not hesitate to give a 10.

Luke and Sam were both very helpful, as was a contractor named Adam who was also very informative and helpful.

Mr Kliber, a happy tenant

five stars

The service has been brilliant. It has been made brilliant by the fact that we have been kept informed all the way through the process with Bannisters.

Miss Joseph, a happy tenant

June 2016
five stars

It’s a really good service, the customer service is really good, and I particularly find that any issues I reported get sorted out really quickly.

Miss Garcia, a happy tenant

five stars

Luke was great, provided great customer service. We did have issues before moving in, but we let you know and the person turned up the day after to fix. Overall a really good service,and I had no issues.

Mr Daniels, a happy tenant

five stars

I am really happy with everything. The team are good people, very understandable. They are good at relating to you personally.

Mrs Salawu, a happy tenant

five stars

The tenancy has progressed really well; have recently extended. The agents are very efficient, and I was happy with how the tenancy renewal was able to be done via docu-sign rather than coming into branch. It is certainly a good procedure that Bannisters have.

I am very happy within the property; the building is always clean and tidy.

Mrs Bevan-Miles, a happy tenant

five stars

All the process has been really good, and the agents very good too; it was our first time of using an agency and they went out of their way to help.
Glenda and Rob in particular have been fantastic- Rob is “amazing for a young kid”. Very impressed!

Mr Sims, a happy tenant

five stars

You were superb from start to finish! Luke was brilliant in pushing everything through, I have already recommended you on, everything was seamless.

Mr Mills, a happy tenant

five stars

The tenancy has progressed really well; have recently extended. The agents are very efficient, and I was happy with how the tenancy renewal was able to be done via docu-sign rather than coming into branch. It is certainly a good procedure that Bannisters have.

I am very happy within the property; the building is always clean and tidy.

Mrs Bevan-Miles, a happy tenant

five stars

All the process has been really good, and the agents very good too; it was our first time of using an agency and they went out of their way to help.
Glenda and Rob in particular have been fantastic- Rob is “amazing for a young kid”. Very impressed!

Mr Sims, a happy tenant

five stars

You were superb from start to finish! Luke was brilliant in pushing everything through, I have already recommended you on, everything was seamless.

Mr Mills, a happy tenant

five stars

Absolutely fine service received from the agents; I have known Sophie for a while and she is very good.

Mrs Davies, a happy landlord

May 2016
five stars

Everything has been really positive. In particular the viewing was great and we loved the property. The team were really nice, informative, and explained everything really clearly to us.

Miss Da Silva, a happy tenant

five stars

It’s a really good service, the customer service is really good, and I particularly find that any issues I reported get sorted out really quickly.

Miss Garcia, a happy tenant

five stars

The service really is excellent.I have mainly been working with Stacey, she is wonderful, very kind,very helpful and efficient.

Overall it’s been a professional service and I have enjoyed working with Stacey.

Mrs Sun, a happy landlord

five stars

Everything was done really quickly, emails were always answered, and all the members of staff were really friendly. I just think you have a personal touch that other lettings agents do not have.

Miss Wright, a happy tenant

five stars

Everyone in branch was really helpful, any questions I had were answered promptly, and they were transparent bout the whole process and what everything entailed.

Mr Sherring, a happy tenant

five stars

Everything went incredibly smoothly. The whole team were very helpful. I like that the admin was efficient and that I was paid on time.

Mr Shardlow, a happy landlord

five stars

Everything went smoothly, the property was let fast, and things have gone really well. I have mainly dealt with Simon and Beverly.

Mr King, a happy landlord

five stars

It’s a really good letting service. Stacey was professional initially, and Luke proactively found clients. Also the communications been absolutely great!

Mrs Jones, a happy landlord

five stars

The service was excellent, I had no problems and found Luke really helpful.

Mr Tudoreanu, a happy tenant

April 2016
five stars

The communication was really good, especially when organising viewings. Throughout the process everything was really efficient and organised.

Miss Angeloni, a happy tenant

five stars

The service is really good, I can’t think of any improvements to make and I like dealing with the team!

Mr Byrne, a happy tenant

five stars

I would recommend you, you just seem to get on with it and really earn your fee, taking initiative on things and taking the burden off of me.
I really feel you have my interests at heart and really took my specifications for tenants into consideration ,which I really appreciated.

Mrs Dodd, a happy landlord

five stars

I was working with Beverly and she was absolutely amazing, really responsive and replied to our emails really promptly.

Overall the process was made really simple and easy and the service was brilliant!

Mr Kang’Ombe, a happy tenant

five stars

Everything has been absolutely fine. The team are superb! Despite having one outstanding issue, I think the the agents I have worked with are great, and I am sure they will resolve the issues as quickly as possible.

I have mainly been dealing with Beverly and Paula.

Mrs Carter, a happy landlord

five stars

The service is great! Luke has been extremely helpful and the whole team have been fantastic to deal with. Nothing has been too much trouble and they all have a really friendly manner.

Mrs Griffin, a happy tenant

five stars

The process was really quick, everyone in branch was really helpful, and I particularly found that you were really responsive whenever I had any questions.

Miss Tulip, a happy tenant

five stars

You let my property within days it’s a really efficient service. Throughout the years you have provided a consistently good service, I am very pleased overall.

I think you deal with problems really well whenever I have any. Luke has been great to deal with. The communication via email is always responsive and prompt as well.

Mrs Zaja, a happy landlord

five stars

I have been with the company for years, and think the service is great.

I always find the inspections are particularly good and I am completely satisfied. I recommended you this morning as it happens.

Mr Penhallow, a happy landlord

March 2016
five stars

I have been using the letting services of Bannisters now for the past 15 years. As an overseas resident landlord I have had the comfort and reassurance that my properties are being managed in a very professional manner. Simon, Jo, Glenda and the rest of the team have always been available to discuss any issues that have arisen and suggested solutions. I can recommend them with confidence.

Brian, a happy landlord

five stars

Glenda, Jo, and Beverley have dealt with our let from the Aylesbury office over past couple of years and we feel they work hard for us. We are pleased with Simon’s management The overall impression is of organisation and the team are always ready to answer questions which inspires confidence.

Gill, a happy landlord

five stars

Efficient and seamless service. Property let swiftly. I was fully informed of progress and new tenants moved without any delay.

Many thanks.

Kim, a happy landlord

five stars

We are pleased with the support we receive from Joanne Squires, Property Manager, in the work she does to keep us informed and liaise with us in managing the rental of our property.

All issues are dealt with promptly to the satisfaction of both us and the clients and Joanne always finds a quality, good value for money solution to any maintenance issue.

Nigel, a happy landlord

five stars

We were really happy with Alex’s service,and have already recommended you to our friends.

The customer service was great, we felt Alex gave a personal touch and was very approachable. She also really tried hard to find a place suitable for us, and was particularly patient with us which we especially appreciated.

Mrs Bashova, a happy tenant

five stars

I am quite happy with how everything is working, the change over has been seamless and the let of this property all ran smoothly.

Mr Chilman, a happy landlord

February 2016
five stars

I have been with Bannisters for 18 years and have had only a few issues (if I said no problems in 18 years you’d have to think I was lying!). I can’t remember a problem that wasn’t a misunderstanding and that wasn’t resolved promptly and satisfactorily.

I genuinely feel like I’ve got some mates in the office who look after my property and I am also pleased to say they have often shown reasonable concern for tenants too, and given me the odd poke if I’ve dragged my feet.

Work and travel mean I am out of country often and they deal with everything in my absence in such a way as I never worry about things whilst I’m away.

I trust Bannisters and I would recommend them to anyone, be they new to the game and need a helping hand, or old hands who need nothing more than good, reliable property management.

Roger, a happy landlord

five stars

We have dealt with Lora Weston for the past six years since moving to New Zealand. We have found her to be a consummate and proactive professional. We have complete confidence in leaving the rental management of our property in her capable hands.

Glyn & Jane, happy landlords

five stars

Jo has been really helpful as the main point of contact for us at Bannisters and we have also met face to face which added that extra personal touch.

Tracey, a happy landlord

five stars

Sophie manages my two properties in Bicester and it never ceases to amaze me how efficient she is and how easy she makes it for me to rent out my properties. She takes away any hassle or worry for me. Many thanks Sophie and all your team.

Mike, a happy landlord

five stars

Everyone has been absolutely fantastic, from viewing to renting the property. Beverly kept in contact and updated me regularly, she made the process a lot easier for me, and her attitude towards providing a good service was incontestable.

Miss Brown, a happy tenant

five stars

Rob was awesome, really helpful and I would like to send a thank-you to him personally.

Mr Gallagher, a happy tenant

five stars

Extremely professional and curtious service throughout the whole moving process.

The whole team bent over backwards to ensure our move went ahead on time & as smoothly as possible.

Special thanks to Beverly & Rob who really did go that extra mile. I really wouldn’t hesitate in recommending Bannisters to future customers.

Emma, a happy tenant

five stars

Having now let my property out in Aylesbury for coming up to 2 years, I am happy to send a positive review of the service I have received. I have most recently dealt with Jo Squires who has been very helpful in contacting our tenant with regard to receipt of a parcel. I have received excellent customer service from everyone at Bannisters and the tenants so far have been good quality.

Sian, a happy landlord

five stars

Given that I now live 5,500 miles away from Aylesbury (in South America) knowing that Lora and her team are managing my property gives me untold peace-of-mind! From overseeing the replacement of a new cooker and carpets to overseeing the installation of a leaking underground water pipe, Lora has taken care of every last detail, ensuring contracted works have been completed to a high standard and cost-effectively. It´s very reassuring as an overseas landlord to know you can have full confidence in those managing your property!

Nev, a happy landlord

five stars

Over the past 20 years Bannisters have been my residential letting agents – that alone speaks for itself! There have been a few changes over the years, but they have always remained professional and having personal contact with the staff, predominately at the Aylesbury branch, has enable me to let my properties smoothly and successfully. I look forward to continuing our working relationship.

A happy corporate landlord

five stars

Rented in Haddenham through these guys whilst house hunting. Can honestly say that we couldn’t have felt more looked after. Make sure you get Lora Weston as your agent! Lora is a fabulous champion for tenants. She has a great sense of humour and nothing is too much trouble – sorted birds stuck down our chimney more than once, exploding bathroom lights and even organised a tailor made wardrobe door for our eldest son. Renting is often stigmatised… there’s never ever a floor plan when looking at rentals online (unlike when looking for property to buy!) but Bannisters do – it’s the little things that count and Lora always made us feel at home.

Annie, a happy tenant

five stars

Lora Weston has looked after my rented properties for over ten years. She is efficient, approachable and totally dedicated to providing a great service for her clients. Her advice is always spot on, and following my move out of the area, knowing I can rely on her gives great peace of mind. 

Alison, a happy landlord

five stars

I would like to recommend without let or caveat, (note intentional use of pun),  the Bannisters team in Aylesbury in particular, Jo, Simon , Beverley, et al. I am a newbie tenant and was very unsure how everything went. They could not have been more kind, more clear, or more efficient. Getting everything needed done, in a timely, professional but friendly way. They in short made me feel in safe hands.

Carol, a happy tenant

five stars

I’ve rented through Bannisters for the better part of ten years and always been an advocate of their service. When problems need sorting, Lora has always been on the case to resolve the matter ASAP, often pinpointing other areas of potential concern that likewise, she’ll attend to. Unlike other companies I have dealt with, I feel valued as a customer and impressed with their services.

Jim, a happy tenant

five stars

I have leased my property from Bannisters for the last 12 years and have never had any problems whatsoever in. The staff with Joanne in particular have been very helpful and have resolved any issues with the property expertly and professionally. I have no intention to swap agents as I consider Bannisters the best.

Peter, a happy landlord

five stars

As a Tenant, I have rented through Lora Weston for a good 12 years. The service she offers me is always outstanding. She is very meticulous in her approach to ensuring all my requirements at met. And she always goes that extra mile! There is no other agent I would put my trust in as much as her.

Sharon, a happy tenant

five stars

Bannisters always give friendly, informed and quick advice. Both of our properties have been well managed with minimal problems with any tenants over the past eight years. I would thoroughly recommend them as landlords.

James, a happy landlord

five stars

I have been using this letting agency for many years on the rental of my property. The service has been brilliant. Nothing is ever a problem and everything dealt with quickly and efficiently. Lora Weston especially has shown true professionalism and has helped me greatly in the rental of my property. I wouldn’t hesitate to recommend.

Abbie, a happy landlord

five stars

I am delighted with my New property manager Lisa Gould. Since she has been assigned to us i feel much more updated with whats going on and even if its late, Lisa will always call back or send an email. i like being with bannisters a lot ore now.

Daniel, a happy tenant

five stars

I have several properties around the UK and Lora looks after my interests in Aylesbury. I have nothing but praise for Lora and her team who over the last eight years or so have been faultless in regards to looking after the property, collecting the rent and good advise about setting the level of rent give the correct balance so that the tenant has a good deal and looks after the property and I receive a satisfactory income. I only wish that my other agents were as efficient!

Mike, a happy landlord

five stars

Thank you Joanne for the email you sent to us. We are very pleased and very happy with the service you provide us with re the houses at Upper Abbotts Hill and Slattenham Close. The service you provide with regards to the inspections of the two properties is always up to date, fair to all concerned and very thorough. Thank you very much Joanne, your help is very much appreciated. From D&D Englefield

Mr & Mrs Englefield, happy landlords

January 2016
five stars

The team helped me find a property very quickly, the communication from the office was really good! Stacey made sure we had no problems and were really happy with how everything has gone, we’re just looking forward to finish moving in!

A happy tenant

five stars

When planning my move from London I contacted a range of agents and Bannisters were easily the most efficient and helpful; the highly knowledgeable team rapidly suggested suitable properties and arranged viewings which took place on time and were accompanied by extensive market knowledge.

A happy tenant

five stars

I would like to thank the property management team for doing such a thorough job looking after my property as I live in New Zealand and can’t be there to sort out any issues. We had a difficult tenant in the previous tenancy but Sam managed to resolve the situation and a new tenant was found with no void period. Thanks so much!

A happy landlord

Used our service before? We’d love a review of how we did!